:root{
  --naranja:#F5920C; --naranja-osc:#d97e05; --negro:#1A1A1A; --gris:#6b7280;
  --linea:#e5e7eb; --fondo:#f4f5f7; --blanco:#fff;
  --verde:#16a34a; --rojo:#dc2626; --azul:#2563eb; --morado:#7c3aed;
  --r:10px; --sombra:0 1px 3px rgba(0,0,0,.08),0 1px 2px rgba(0,0,0,.04);
}
*{box-sizing:border-box}
body{margin:0;font-family:Calibri,"Segoe UI",system-ui,-apple-system,sans-serif;background:var(--fondo);color:#111827;font-size:15px}
a{color:var(--azul);text-decoration:none}a:hover{text-decoration:underline}
h1{font-size:24px;margin:0 0 4px}h2{font-size:18px;margin:24px 0 10px}h3{font-size:15px;margin:0 0 8px}
.mut{color:var(--gris);font-size:13px}
.logo-ot{display:inline-block;background:var(--negro);color:#fff;padding:8px 14px;border-radius:6px;font-weight:700;letter-spacing:.5px}
.logo-ot b{color:var(--naranja)}
/* ---------- layout ---------- */
.app{display:flex;min-height:100vh}
.lateral{width:230px;background:var(--negro);color:#d1d5db;flex:0 0 230px;display:flex;flex-direction:column}
.lateral .marca{padding:18px 16px;border-bottom:1px solid #2b2b2b}
.lateral nav{padding:10px 0;flex:1}
.lateral a{display:flex;gap:10px;align-items:center;padding:11px 18px;color:#d1d5db;font-size:14px}
.lateral a:hover{background:#262626;text-decoration:none;color:#fff}
.lateral a.act{background:var(--naranja);color:#fff;font-weight:600}
.lateral .sep{padding:14px 18px 6px;font-size:11px;text-transform:uppercase;letter-spacing:1px;color:#6b7280}
.lateral .pie{padding:14px 18px;font-size:12px;color:#6b7280;border-top:1px solid #2b2b2b}
.principal{flex:1;min-width:0}
.barra{background:#fff;border-bottom:1px solid var(--linea);padding:12px 24px;display:flex;justify-content:space-between;align-items:center}
.barra .quien{font-size:13px;color:var(--gris);text-align:right}
.contenido{padding:24px;max-width:1280px}
/* ---------- tarjetas KPI ---------- */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin:18px 0 26px}
.kpi{background:#fff;border-radius:var(--r);box-shadow:var(--sombra);padding:18px;display:flex;gap:14px;align-items:center}
.kpi .ico{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;font-size:20px;color:#fff;flex:0 0 44px}
.kpi .n{font-size:30px;font-weight:700;line-height:1}
.kpi .t{font-size:13px;color:var(--gris)}
.bg-naranja{background:var(--naranja)}.bg-morado{background:var(--morado)}.bg-rojo{background:var(--rojo)}.bg-verde{background:var(--verde)}.bg-azul{background:var(--azul)}
/* ---------- panel / tabla ---------- */
.panel{background:#fff;border-radius:var(--r);box-shadow:var(--sombra);overflow:hidden;margin-bottom:22px}
.panel .cab{padding:14px 18px;border-bottom:1px solid var(--linea);display:flex;justify-content:space-between;align-items:center}
.panel .cpo{padding:18px}
table{width:100%;border-collapse:collapse;font-size:14px}
th{background:var(--negro);color:#fff;text-align:left;padding:10px 14px;font-weight:600;font-size:12.5px;text-transform:uppercase;letter-spacing:.4px}
td{padding:11px 14px;border-bottom:1px solid var(--linea);vertical-align:top}
tr:hover td{background:#fafafa}
.vacio{padding:26px;text-align:center;color:var(--gris)}
/* ---------- etiquetas ---------- */
.eti{display:inline-block;padding:3px 9px;border-radius:20px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.3px}
.e-nuevo{background:#dbeafe;color:#1d4ed8}.e-asignado{background:#e0e7ff;color:#4338ca}
.e-en_proceso{background:#fef3c7;color:#b45309}.e-espera_repuesto{background:#fce7f3;color:#be185d}
.e-espera_cliente{background:#f3e8ff;color:#7e22ce}.e-resuelto{background:#dcfce7;color:#15803d}
.e-en_taller{background:#cffafe;color:#155e75}.e-devolucion_programada{background:#e0e7ff;color:#3730a3}.e-cerrado{background:#e5e7eb;color:#374151}.e-anulado{background:#fee2e2;color:#b91c1c}
.p-baja{background:#f3f4f6;color:#4b5563}.p-media{background:#dbeafe;color:#1d4ed8}
.p-alta{background:#ffedd5;color:#c2410c}.p-critica{background:#fee2e2;color:#b91c1c}
.atrasado{background:var(--rojo);color:#fff}
/* ---------- formularios ---------- */
label{display:block;margin-bottom:14px;font-size:13.5px;font-weight:600;color:#374151}
input,select,textarea{width:100%;padding:9px 11px;border:1px solid #d1d5db;border-radius:8px;font:inherit;font-size:14px;font-weight:400;margin-top:5px;background:#fff}
input:focus,select:focus,textarea:focus{outline:2px solid var(--naranja);outline-offset:-1px;border-color:var(--naranja)}
textarea{min-height:90px;resize:vertical}
.rejilla{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}
.rejilla3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:0 18px}
.btn{display:inline-block;background:var(--naranja);color:#fff;border:0;padding:10px 20px;border-radius:8px;font:inherit;font-weight:700;cursor:pointer;text-align:center}
.btn:hover{background:var(--naranja-osc);text-decoration:none;color:#fff}
.btn.sec{background:#fff;color:var(--negro);border:1px solid #d1d5db}
.btn.osc{background:var(--negro)}
.btn.chico{padding:6px 12px;font-size:13px}
.acciones{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.check{font-weight:400;display:flex;gap:8px;align-items:center}
.check input{width:auto;margin:0}
.alerta{padding:11px 14px;border-radius:8px;margin-bottom:16px;font-size:14px}
.alerta.ok{background:#dcfce7;color:#15803d}.alerta.err{background:#fee2e2;color:#b91c1c}
.log{background:#f9fafb;border:1px solid var(--linea);padding:12px;border-radius:8px;font-size:12px;max-height:220px;overflow:auto}
/* ---------- pantallas centradas (login / form público) ---------- */
.pantalla-centrada{display:flex;align-items:center;justify-content:center;padding:30px 16px;min-height:100vh;background:linear-gradient(160deg,#1A1A1A 0 45%,#f4f5f7 45% 100%)}
.tarjeta-auth{background:#fff;border-radius:14px;box-shadow:0 10px 30px rgba(0,0,0,.18);padding:30px;width:100%;max-width:560px}
.tarjeta-auth h1{margin:16px 0 6px}
/* ---------- línea de tiempo ---------- */
.linea{list-style:none;margin:0;padding:0 0 0 22px;border-left:2px solid var(--linea)}
.linea li{position:relative;padding:0 0 20px 16px}
.linea li:before{content:"";position:absolute;left:-25px;top:3px;width:10px;height:10px;border-radius:50%;background:var(--naranja);border:2px solid #fff;box-shadow:0 0 0 2px var(--naranja)}
.linea .meta{font-size:12px;color:var(--gris)}
.datos{display:grid;grid-template-columns:150px 1fr;gap:6px 14px;font-size:14px}
.datos dt{color:var(--gris)}.datos dd{margin:0;font-weight:600}
/* ---------- etiquetas QR imprimibles ---------- */
.hoja{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.etq{border:1px dashed #9ca3af;border-radius:8px;padding:10px;text-align:center;page-break-inside:avoid}
.etq img{width:130px;height:130px}
.etq .cab{background:var(--negro);color:#fff;font-size:11px;padding:4px;border-radius:4px;margin-bottom:6px}
.etq .cab b{color:var(--naranja)}
.etq small{display:block;font-size:10.5px;line-height:1.3;color:#374151}
.etq small.sn{font-family:Consolas,"Courier New",monospace;letter-spacing:.3px;color:#111}
@media print{.lateral,.barra,.no-print{display:none!important}.contenido{padding:0}body{background:#fff}}
/* ---------- tablet (821–1100px): menú lateral compacto ---------- */
.hamb{display:none;background:none;border:1px solid var(--linea);border-radius:8px;font-size:20px;line-height:1;padding:4px 9px;cursor:pointer;color:#111}
.velo-menu{display:none}
@media(max-width:1100px){
  .lateral{width:190px;flex-basis:190px}.lateral a{padding:10px 12px;font-size:13.5px}.contenido{padding:16px}
}
/* ---------- celular (≤820px): menú oculto que se despliega con ☰ ---------- */
@media(max-width:820px){
  .app{display:block}
  .lateral{position:fixed;top:0;left:0;bottom:0;width:250px;flex:none;z-index:70;transform:translateX(-100%);transition:transform .2s;overflow-y:auto;box-shadow:4px 0 20px rgba(0,0,0,.3)}
  body.menu-abierto .lateral{transform:none}
  .velo-menu{position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:65}
  body.menu-abierto .velo-menu{display:block}
  .hamb{display:inline-block}
  .barra{padding:10px 14px;position:sticky;top:0;z-index:40}
  .barra .quien{text-align:left}
  .rejilla,.rejilla3{grid-template-columns:1fr}.hoja{grid-template-columns:repeat(2,1fr)}
  .cpo{overflow-x:auto}                       /* las tablas anchas se desplazan dentro del panel */
  .panel table{min-width:640px}
  .kpis{grid-template-columns:repeat(2,1fr);gap:10px}
  h1{font-size:21px}h2{font-size:16px}
  .acciones{flex-wrap:wrap}.acciones .btn{flex:1 1 auto;text-align:center}
  .menu-usuario .desplegable{right:auto;left:0}
}
@media(max-width:480px){.kpis{grid-template-columns:1fr}.hoja{grid-template-columns:1fr}}

/* ---------- firma ---------- */
.firma-caja{position:relative;border:2px dashed #bbb;border-radius:10px;background:#fff;touch-action:none}
.firma-caja canvas{display:block;width:100%;height:190px;border-radius:10px;touch-action:none;cursor:crosshair}
.firma-aviso{position:absolute;inset:0;display:grid;place-items:center;color:#9ca3af;font-size:14px;pointer-events:none}
.firma-linea{border-top:1px solid #d1d5db;margin:0 16px;padding-top:4px;text-align:center;font-size:11px;color:#9ca3af}
.firma-lista{max-width:340px;border:1px solid var(--linea);border-radius:8px;padding:6px;background:#fff}
/* ---------- fotos ---------- */
.galeria{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:12px}
.foto{border:1px solid var(--linea);border-radius:8px;overflow:hidden;background:#fff}
.foto img{width:100%;height:120px;object-fit:cover;display:block}
.foto .pie2{padding:6px 8px;font-size:11.5px;color:#4b5563}
.foto .cat{display:inline-block;background:var(--negro);color:#fff;border-radius:4px;padding:1px 6px;font-size:10px;text-transform:uppercase;letter-spacing:.4px}
.cat-antes{background:#b45309}.cat-despues{background:#15803d}.cat-evidencia{background:#1d4ed8}.cat-etiqueta{background:#7c3aed}
.enlace-copiar{display:flex;gap:8px;align-items:center;background:#f9fafb;border:1px solid var(--linea);border-radius:8px;padding:8px}
.enlace-copiar input{margin:0;font-size:12px;background:#fff}
/* ---------- táctil / celular ---------- */
@media(max-width:820px){
  .btn{padding:13px 20px;font-size:15px}
  input,select,textarea{padding:12px;font-size:16px}   /* 16px evita el zoom de iOS */
  .lateral a{padding:14px 16px}
  td,th{padding:9px 10px;font-size:13px}
  .contenido{padding:14px}
  .kpi{padding:14px}
  .galeria{grid-template-columns:repeat(auto-fill,minmax(120px,1fr))}
}

/* ---------- menú de usuario (barra superior) ---------- */
.menu-usuario{position:relative;text-align:left}
.btn-usuario{display:flex;align-items:center;gap:10px;background:none;border:0;cursor:pointer;font:inherit;color:inherit;padding:4px 6px;border-radius:8px}
.btn-usuario:hover{background:var(--fondo)}
.btn-usuario .txt{display:flex;flex-direction:column;line-height:1.15;font-size:13px}.btn-usuario .txt small{color:var(--gris);font-size:11px}
.btn-usuario .flecha{color:var(--gris);font-size:12px}
.avatar{width:34px;height:34px;border-radius:50%;object-fit:cover;background:var(--negro);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:15px}
.avatar.ini{background:var(--naranja)}
.menu-usuario .desplegable{display:none;position:absolute;right:0;top:calc(100% + 6px);background:#fff;border:1px solid var(--linea);border-radius:10px;box-shadow:0 10px 30px rgba(0,0,0,.15);min-width:230px;z-index:60;padding:6px 0}
.menu-usuario.abierto .desplegable{display:block}
.menu-usuario .desplegable a{display:block;padding:9px 16px;color:#111827;font-size:14px}.menu-usuario .desplegable a:hover{background:var(--fondo);text-decoration:none}
@media (max-width:700px){.btn-usuario .txt{display:none}}
/* ---------- configuración: grilla de tarjetas ---------- */
.cfg-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:14px}
.cfg-card{background:#fff;border:1px solid var(--linea);border-radius:12px;padding:20px 10px 16px;text-align:center;color:#374151;font-size:13px;box-shadow:var(--sombra);transition:.15s}
.cfg-card:hover{border-color:var(--naranja);transform:translateY(-2px);text-decoration:none;color:#111}
.cfg-card span{display:block;font-size:30px;margin-bottom:8px}
.cfg-cab{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.chk{display:flex;align-items:center;gap:8px;margin:10px 0;font-size:14px}.chk input{width:auto;margin:0}
.en-linea{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:10px 0;font-size:14px}.en-linea input,.en-linea select{width:auto;margin:0}.en-linea input[type=number]{width:80px}
.muestra-color{display:inline-block;width:14px;height:14px;border-radius:4px;vertical-align:middle;margin-right:6px}
/* ---------- modo oscuro ---------- */
html[data-tema=oscuro]{--fondo:#111318;--linea:#2a2f3a;--gris:#9aa3b2;--sombra:0 1px 3px rgba(0,0,0,.5)}
html[data-tema=oscuro] body{background:var(--fondo);color:#e5e7eb}
html[data-tema=oscuro] .panel,html[data-tema=oscuro] .barra,html[data-tema=oscuro] .cfg-card,html[data-tema=oscuro] .modal,html[data-tema=oscuro] .menu-usuario .desplegable,html[data-tema=oscuro] .kpi,html[data-tema=oscuro] .cards,html[data-tema=oscuro] .card,html[data-tema=oscuro] .tarjeta-auth{background:#1b1f27;color:#e5e7eb}
html[data-tema=oscuro] .cfg-card,html[data-tema=oscuro] .menu-usuario .desplegable a,html[data-tema=oscuro] .card{color:#d1d5db}
html[data-tema=oscuro] input,html[data-tema=oscuro] select,html[data-tema=oscuro] textarea{background:#0f1218;color:#e5e7eb;border-color:#2a2f3a}
html[data-tema=oscuro] table th{background:#232833;color:#e5e7eb}html[data-tema=oscuro] table td{border-color:#2a2f3a}html[data-tema=oscuro] tr:hover td{background:#232833}
html[data-tema=oscuro] .btn-usuario:hover,html[data-tema=oscuro] .menu-usuario .desplegable a:hover{background:#232833}
html[data-tema=oscuro] a{color:#7db2ff}html[data-tema=oscuro] h1,html[data-tema=oscuro] h2,html[data-tema=oscuro] h3,html[data-tema=oscuro] .barra b{color:#f3f4f6}